LOCKDOWN 3 - OUR DOORS ARE OPEN!!

 

During this hard time, we just wanted to reassure you that we are open during the 3rd lockdown.

 

OUR OPENING TIMES ARE SLIGHTLY REDUCED

 

Banstead


Mon - 10am to 3pm
Tues - Closed
Wed - 10am to 3pm
Thursday - Closed
Friday - Closed
Saturday - 10am to 3pm

Sunday - Closed


Call: 01737362011 (ext. 1)
Email: banstead@mskalsi-opticians.co.uk

 

 

Surbiton


Mon - Closed
Tues - 10am to 3pm
Wed - Closed
Thursday - 10am to 3pm
Friday - 10am to 3pm
Saturday - Closed

Sunday - Closed


Call: 02083999887 (ext. 2)
Email: surbiton@mskalsi-opticians.co.uk

 

EYECARE

  • We are taking appointments; however, these will be prioritized for essential and emergency first. This may include ocular discomfort, blurred vision, broken or new spectacles.

  • All eye tests will be adapted due to the current situation. Certain tests may not be able to be carried out. We will of course explain this to you when conducting the eye test or when making the appointment.

  • If you have an appointment booked this may involve us needing to reschedule your appointment.

If you notice any of the following, please contact us:

  • Changes to your vision (blurring or vision loss)

  • Recent onset of double vision (seeing two images)

  • Recent onset of flashing lights or floaters

  • Changes to your central or peripheral vision

  • New or unusual headaches

  • Ocular pain, discomfort, red-eye, and eye infections

At M S Kalsi Opticians our optometrists are better placed than your GP to diagnose and manage eye problems.

 

HYGIENE

At M S Kalsi Opticians our practice hygiene standards have always been core to our daily routine. During the current pandemic, we are being extra vigilant and have adopted the following additional precautions:

  • Should you attend the practice alcohol hand sanitizer is available upon entering the practice.

  • Your temperature will be checked before your appointment.

  • All practice staff have adopted additional hand washing hygiene between every patient and more regularly during the day.

  • All our clinical equipment is cleaned between patients and each consulting room has a full clean at the end of each day.

  • All surfaces are being thoroughly cleaned each day, including door handles.

  • Where clinically appropriate, clinicians are using gloves, gowns, and face masks to minimize the risk of spreading infection.

 

SPECTACLES

  • Patients needing new spectacles are welcome. We remain open for this service and our lens manufacturers are also open during this time.

  • All frames are cleaned thoroughly before being returned to display.

  • Where we need to take facial and frame measurements, all tools are cleaned before use.

  • For spectacle collections / repairs / fittings we will advise you when they are ready and give you times of when you can collect.

 

CONTACT LENSES

  • At this time contact lens wear should be limited or you should give your eyes at least 1 day of rest a week.

  • Spectacles should be used more often to help prevent, dry, tired eyes and possible infections.

  • It is still possible to order contact lenses and solutions.

  • Delivery is available.

  • Store collection is also available.

  • To request this service then please call or send an email. We will advise you when the lenses arrive and give you times of when you can collect.

 

We are committed to deliver our usual high level of service to our customers during this horrible time.

We would like to thank you for your continued support and hope that all our customers, colleagues, families, and friends, remain well and safe.

TAKE CARE AND WE HOPE TO SEE YOU SOON.